Terms and conditions

Last modified: september 2nd, 2025

  • Terms & Conditions
  • Our services
  • Agreement information
  • Property rights
  • Prohibited activities
  • Service management
  • Responsible Disclosure
  • Contact Information
  • Governing law

Our terms

These Terms and Conditions (“Terms”) govern the use of the SaaS services provided by Grantly B.V., having its registered office at Claudius Prinsenlaan 12, 4811 DK Breda, the Netherlands, registered with the Dutch Chamber of Commerce under number 96320443 (“Supplier”, “we”, “our” or “us”).

By creating an account, logging into the SaaS Service, or otherwise using the Service, you (“Client”, “you” or “your”) agree to be bound by these Terms. If you do not agree, you must not use the Service.

Our services

1.1 Grantly provides software-as-a-service (“SaaS”) solutions that enable Clients to manage, process, and optimize their subsidy, project, or administrative workflows.
1.2 Services are provided in accordance with the selected package and may include additional modules, integrations, or support features.
1.3 We strive to maintain 99.5% uptime on business days between 08:00–20:00 CET, subject to the Service Level Agreement (SLA).

Agreement information

2.1 An Agreement is formed when you accept our offer, either by electronic signature through our CRM system or by accessing and using the Service.
2.2 The Agreement has an indefinite duration and may be terminated in writing with three (3) months’ notice, effective only at the end of the financial year.
2.3 Immediate termination is possible in the event of bankruptcy, suspension of payments, or cessation of business by either party.
2.4 Services delivered and invoices issued prior to termination remain payable in full.

Property rights

3.1 All intellectual property rights in the Service, software, documentation, databases, and trademarks remain vested in Grantly or its licensors.
3.2 You are granted a non-exclusive, non-transferable, limited right of use, solely in accordance with these Terms and the selected package.
3.3 You may not copy, modify, reverse-engineer, or otherwise use the Service beyond what is expressly permitted.

Prohibited activities

You agree not to:

  • Use the Service for unlawful, fraudulent, or harmful purposes.
  • Share user accounts, provide access to unauthorized third parties, or resell the Service.
  • Interfere with, disrupt, or overload the Service infrastructure.
  • Attempt to gain unauthorized access to accounts, systems, or data.
  • Upload or transmit viruses, malware, or harmful code.

Services management

5.1 We may monitor usage to ensure compliance with these Terms, maintain performance, and prevent misuse.
5.2 We reserve the right to suspend or restrict accounts in case of unauthorized or abusive use.
5.3 Technical support is provided via our helpdesk in line with your chosen package and the SLA.

Responsible Disclosure

6.1 We value the security of our systems and encourage responsible reporting of vulnerabilities.
6.2 If you discover a security issue, please notify us immediately at security[a]grantly.nl and refrain from exploiting or publicly disclosing it until it has been resolved.
6.3 We will investigate all legitimate reports and take appropriate measures without undue delay.

Contact information

If you have any questions or concerns about these Terms and Conditions, please contact us.

By using our Services, you agree to abide by these Terms and Conditions, as well as our Privacy Policy, which is incorporated herein by reference.


Grantly B.V.
Claudius Prinsenlaan 12
4811 DK Breda, The Netherlands
Email: info[a]grantly.nl
Phone: +31 (0)76-888 73 88

Governing law

These Terms and any disputes arising out of or relating to them shall be governed exclusively by Dutch law. Any disputes shall be submitted to the competent court of Zeeland-West-Brabant, location Breda.

Privacy Assurance

Your data privacy is
our top priority

Rest assured with our stringent security measures prioritizing your data with daily backup and full audit trails.

  • Encrypted transmission
  • Dedicated support
  • Hosted in the EU!
  • Full audit trail